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23 Jul 2014

Contract Customer Service (Network Support) Job

YohMissouri, Missouri United States

Job Description

Salary Information:

0.00 – 0.00 Annual

US Dollar . USD

Entry Level Customer Service/Network Technology needed for a contract opportunity with Yoh\’s client located in St Louis, Missouri.

What You\’ll Be Doing:

    - Supporting installation technicians with the provisioning, activation, and troubleshooting of customer services at the time of installation. .
    - Monitor work queues and maintain compliance tracking for orders requiring day of install service provisioning and activation.
    - Provide issue resolution and detection assistance to NOC and OSS teams during outage situations impacting telephone and Internet services
    - What You Need to Bring to the Table:
    - Ability to access and navigate the following utilities CSG, Sigma, Bacclite, WFC, OM, Safari View, PSP, SOA, Voice Log, LAD, RED, eQA.
    - Provide technician support on repair modem swaps.

What You Need to Bring to the Table:

    - Two (2) Year Degree and basic Computer Technology experience.
    - Network Technology experience
    - Excellent Customer Service experience
    - Basic Computer skills
    - Excellent verbal and documentation skills
    - Desire for an Entry Level job

Bonus Points! Otherwise Known As Preferred Qualifications:

    - Experience in the following:
      - Supporting activation of services in telephone switch and/or network elements
      - Coordinating requests for changes, supplements, suspensions, and disconnects requiring updates to dispatched work orders

What\’s In It For You?

    - Be part of a team that creates and delivers Superior Customer Support in the multi-media industry.

Get Hired, Apply Now!

Recruiter: Jim Jennings

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here !

Yoh, a Day < Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

 

Job Title: Customer Service (Network Support) Job

Missouri, United States

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How to Apply

Please Apply Here


Job Categories: Information Technology. Job Types: Contract. Salary: Negotiable/Unspecified. Job expires in 29 days.

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